Speakers
Rev.io Summit brings together MSPs, CSPs, and tech innovators for two days of hands-on training, strategic insights, and first access to major platform updates—including our new professional services automation (PSA).
More than a user conference, it’s a launchpad for growth, connection, and smarter scaling in the managed IT and telecom space.
400+ Attendees
Connect with MSPs, telecom resellers, security integrators, technology partners and industry peers
20+ Sessions
Dive deep into cutting-edge technology, automation, and business growth strategies
50+ Speakers
Learn from Rev.io experts, industry leaders, and innovators shaping the future of telecom and managed services
Rev.io Community
Join a growing network of service providers and partners collaborating to move the industry forward
Event Agenda
16:00
to 19:00
Registration Open - All Attendees
Registration Open - All Attendees
17:00
to 19:00
Welcome Reception & Expo Hall
Welcome Reception & Expo Hall
08:00
to 09:00
Breakfast & Expo
Breakfast & Expo
09:00
to 09:15
Welcome to Rev.io Summit
Welcome to Rev.io Summit
09:15
to 10:00
The Next Era of Service Providers: Operating Smarter with Rev.io
The Next Era of Service Providers: Operating Smarter with Rev.io
10:00
to 10:05
Diamond Sponsor Keynote
Diamond Sponsor Keynote
10:05
to 10:30
Coffee Break & Expo
Coffee Break & Expo
10:30
to 11:00
How the Service Provider Market Is Shifting — and What Operators Should Do Next
How the Service Provider Market Is Shifting — and What Operators Should Do Next
11:00
to 11:45
Jay McBain Keynote
Jay McBain Keynote
11:45
to 13:00
GreatAmerica Keynote
GreatAmerica Keynote
13:00
to 13:30
Sponsor Session
Sponsor Session
13:00
to 13:30
Sponsor Panel
Sponsor Panel
13:30
to 13:35
5 Minute Break
5 Minute Break
13:35
to 14:20
Billing Best Practices: Turning Complex Service Revenue into Clean, Repeatable Operations
Billing Best Practices: Turning Complex Service Revenue into Clean, Repeatable Operations
13:35
to 14:20
AI-Ready and Security-Ready: Preparing Your Service Provider Business for the Next Operating Model (Cynomi)
AI-Ready and Security-Ready: Preparing Your Service Provider Business for the Next Operating Model (Cynomi)
14:20
to 14:30
10 Minute Break
10 Minute Break
14:30
to 15:15
From RMM Alert to Resolved Ticket: Automating the Service Desk Workflow (NinjaOne)
From RMM Alert to Resolved Ticket: Automating the Service Desk Workflow (NinjaOne)
14:30
to 15:15
Meeting Rising Customer Expectations with a Modern Service Desk
Meeting Rising Customer Expectations with a Modern Service Desk
14:30
to 15:15
From Quote to Revenue: Growing Your Service Portfolio with CommerceHub
From Quote to Revenue: Growing Your Service Portfolio with CommerceHub
15:15
to 15:30
Break & Expo
Break & Expo
15:30
to 16:00
The Service Provider KPI Playbook: Proving Operational Health and Business Value
The Service Provider KPI Playbook: Proving Operational Health and Business Value
15:30
to 16:00
Managing Complex Customer Projects Without Losing Control
Managing Complex Customer Projects Without Losing Control
15:30
to 16:00
Your QBR is Bullsh*t - Delivering tangible value to your customers.
Your QBR is Bullsh*t - Delivering tangible value to your customers.
16:00
to 16:10
10 Minute Break & Expo
10 Minute Break & Expo
16:10
to 16:50
Revii Showcase: Your AI-Powered Digital Workforce in Action
Revii Showcase: Your AI-Powered Digital Workforce in Action
16:50
to 17:00
Day Two Closing Remarks
Day Two Closing Remarks
17:00
to 18:30
All-Attendee Break (no expo)
All-Attendee Break (no expo)
18:30
to 22:00
Networking Reception - Xfinity Club
Networking Reception - Xfinity Club
08:00
to 09:00
Breakfast - Sponsor Keynote Spotlight: Liongard
Breakfast - Sponsor Keynote Spotlight: Liongard
09:00
to 09:30
Opening Remarks
Opening Remarks
09:30
to 10:15
Rev.io Product Roadmap: What’s Next for the Service Provider Operating Platform
Rev.io Product Roadmap: What’s Next for the Service Provider Operating Platform
10:15
to 10:30
Break & Expo
Break & Expo
10:15
to 10:45
Billing for AI Monetization: Packaging and Charging for the New Digital Workforce
Billing for AI Monetization: Packaging and Charging for the New Digital Workforce
10:45
to 11:15
Onboarding Readiness Workshop: Set Up Your Team, Data, and Workflows for Success
Onboarding Readiness Workshop: Set Up Your Team, Data, and Workflows for Success
11:15
to 11:30
15 Minute Break & Expo
15 Minute Break & Expo
11:30
to 12:00
Field Service Without the Desk: Running Technician Workflows from the Rev.io Mobile App
Field Service Without the Desk: Running Technician Workflows from the Rev.io Mobile App
11:30
to 12:00
Rev.io Rookies Roundtable
Rev.io Rookies Roundtable
12:00
to 13:05
Lunch & Expo
Lunch & Expo
13:05
to 13:35
Sponsor Panel
Sponsor Panel
13:05
to 13:35
Sponsor Panel
Sponsor Panel
13:35
to 13:45
10 Minute Break & Expo
10 Minute Break & Expo
13:45
to 14:15
Sales Best Practices for Service Providers: Turning Better Process into Better Revenue
Sales Best Practices for Service Providers: Turning Better Process into Better Revenue
13:45
to 14:15
Forge Showcase - Live Workshop
Forge Showcase - Live Workshop
14:15
to 14:25
10 Minute Break & Expo
10 Minute Break & Expo
14:25
to 14:55
Business Insights in Rev.io: Turning Operational Data into Better Decisions
Business Insights in Rev.io: Turning Operational Data into Better Decisions
14:25
to 14:55
What Is a Modern Service Provider? The Operating Model for the Next Era
What Is a Modern Service Provider? The Operating Model for the Next Era
14:55
to 15:00
5 Minute Break
5 Minute Break
15:00
to 15:15
Closing Remarks + Save the Date for Summit 2027
Closing Remarks + Save the Date for Summit 2027
Our Experts
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FAQS
Yes, you’ll need to fill out our registration form to gain access to the event. Please fill in the registration form with some basic information to get started.
The information you provide upon registration will only be used to establish you as a user on the platform and to create your login credentials. It will not be used for any other purposes.
Yes, the vFairs platform is compatible with any computer or mobile device and any browser.
Yes, this event is completely free to attend. We encourage you to login and have a look around at your convenience.
The event will be on demand indefinitely, however we may make updates and changes to the platform periodically. Make sure to keep checking back in to see our newest features in action!
